How to ensure your rug retains its appearance for a lifetime?

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Our rugs and tapestries are made of premium New-Zealand wool; hand tufted onto a sturdy polyester backing that provides strength and durability. The wool yarn undergoes special stabilizing yarn-dye processes to ensure long lasting color retention.

Given the proper maintenance our custom-made carpets can last for ages, and to ensure this we recommend several basic steps.

VACUUM CLEANING your carpet regularly is important to remove and prevent buildup of excess dirt and dust.

PREVENTING STAINS – removing wet spills and spots requires immediate attention by absorbing the liquid with a paper towel, then use lukewarm water, a gentle fabric detergent and a sponge to gently rub the carpet from the outside of the stain working inwards, until the fibers regain their natural properties. Care must be taken not to walk over the effected area till completely dry.

WE RECOMMEND - the rug to be professionally cleaned from time to time. Make sure you use the service of a qualified professional, experienced in cleaning wool rugs.

INDENTATION MARKS develop when subjected to heavy loads, such as under the legs of furniture, over extended periods of time. In most cases the marks can be removed by rubbing the flattened area with the edge of a coin, forcing the wool back to its original position. A professional cleaning will achieve this as well.

FIBER SHEDDING over the first several months is to be expected and is no cause for concern. Each time you vacuum your carpet, the amount of shedding will decrease and will gradually cease.

In the event that your carpet has to be stored away for an extended period ,role it tightly– do not fold – tie it with a strap and wrap it in cloth [ for instance a sheet]. The carpet has to "breathe", so an airtight bag should not be used. It is important not to place the rolled-up carpet upright; it must lie horizontally on the floor - or any other flat surface.

Feel free to contact us if you have any questions. We will, as usual, be here to advise and assist!

Given the proper maintenance our custom-made carpets can last for ages, and to ensure this we recommend several basic steps.

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